Phmapalad Privacy Policy
At Phmapalad , your privacy isn’t just a feature—it’s a fundamental right. We’re committed to safeguarding your personal information while providing an exciting, secure, and seamless gaming experience for every player in the Philippines.
This Privacy Policy explains what we collect, how we use it, and how your data stays protected.
What We Collect
To serve you better and ensure regulatory compliance, we may collect the following types of information:
| Type of Data | Examples | Why We Collect It |
|---|---|---|
| Personal Identification | Full name, birthdate, government ID | To verify your identity and age |
| Contact Information | Email address, mobile number | For account security and communication |
| Account Usage Data | Login activity, game preferences, transaction history | To optimize your gaming experience and prevent fraud |
| Device & Technical Info | IP address, device ID, browser type | To enhance performance and detect suspicious behavior |
| Payment Information | Bank account, GCash/Maya details, crypto wallet | To process your deposits and withdrawals securely |
We only collect what’s necessary—and never more than required.
How We Use Your Data
Your data is used exclusively to serve you better:
- Verify your identity for legal compliance
- Process transactions quickly and securely
- Prevent fraud and unauthorized access
- Tailor bonuses and offers based on your preferences
- Enhance gameplay with personalized features
- Communicate important updates (e.g., maintenance, promotions)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Sharing & Third-Party Tools
We may work with trusted partners to help us deliver key services, such as:
- Payment processors (e.g., GCash, Maya, crypto gateways)
- KYC/AML services for identity verification
- Data analytics providers (for improving platform performance)
Every partner is under strict confidentiality and data handling agreements.
How We Protect Your Information
We take your security seriously. Phmapalad uses:
- SSL encryption for all data transfers
- Two-factor authentication (2FA) for account safety
- Advanced firewalls and anti-bot measures
- 24/7 monitoring for any suspicious activity
- Periodic audits and penetration testing
Only authorized personnel can access sensitive data—and only when absolutely necessary.
Data Retention
- Your personal data is kept only as long as necessary to fulfill the purposes above or comply with legal requirements.
- Inactive accounts may be anonymized or deleted after a defined retention period.
Your Rights
You have full control over your data. At any time, you can:
- 🔍 Request access to the data we hold
- ✏️ Update or correct your personal info
- 🗑️ Request deletion of your account and associated data
- 🚫 Opt out of non-essential communications
Simply contact our Help Center or email [email protected]
Cross-Border Data Transfer
Since our servers and systems may be hosted outside of the Philippines, your data might be processed internationally. However, we ensure the same level of protection is applied across all jurisdictions.
No Access for Minors
Phmapalad strictly enforces 18+ age restrictions. If we discover any underage user, their account will be immediately terminated, and all associated data deleted.
Updates to This Policy
We may revise this policy from time to time to reflect legal, technical, or operational changes. All updates will be notified clearly via our platform or app.
Your continued use of Phmapalad signifies your agreement with the latest version of this Privacy Policy.